Process-Driven™

Process-Driven describes the passion for driving business performance through process innovation. Process-Driven organizations out-execute their rivals by using process as a weapon of competitive advantage. Process-Driven individuals truly understand how their work is getting done and they are committed to finding opportunities to do it better.

Why be Process-Driven?

• Process-Driven companies obtain significant improvements in the efficiency and effectiveness of delivering customer value.
• They align Business and IT in a shared dialogue around process improvement.
• Larger companies can appear as nimble as smaller ones.
• Process-Driven organizations perform better because they know what is happening in real time.

Who is Process-Driven?

• Dell is Process-Driven because it has used process innovation to become #1 in its industry. Its business model is no secret, but its execution is very hard to duplicate.
• Hasbro is Process-Driven because it consistently improves operations and collaboration in its supply chain processes to earn more business from its major customers.
• Aflac is Process-Driven because it smoothly handles invoicing of enormous scale and complexity in a way that no one else can replicate.
• click here for a list of other process-driven companies...

How do you become Process-Driven?

• Understand your processes that create customer value, and which can gain you competitive advantage.
• Identify the metrics and objectives for your key processes.
• Model and automate key business processes - documentation is not enough.
• Understand and control your processes, so you can optimize through metrics and anticipate and correct future problems.
• Ensure effective communication between everyone who is involved with the process.
• Innovate continuously to keep pace with business change and competitive opportunities.