Downloads

HR Self-Service Case Study
Cut processing time by 90%
Insurance Invoicing Case Study
Eliminating manual work in handling over 500,000 invoices per month
Life Sciences Sales Operations Case study
Reducing process cycle time from 30 to 7 days for 12,000 sales people
Lee Memorial Health System Case Study
Saving 21,000 hours in the new employee on-boarding process
Manufacturing Logistics Case Study
Coordinating product returns to save $2M per quarter
Manufacturing Supply Chain Case Study
Improving productivity by 250% in Vendor Management
Pulte Mortgage Case Study
Driving customer satisfaction with proactive process management
Telecom Billing Case Study
Realizing ROI in under 6 months by handling disputes better

Getting Started with BPM
An introduction to BPM history and core capabilities
What is the Difference between Workflow Engines and BPM Suites?
Find out what new capabilities BPM adds to workflow
Making the Case for BPM
A Benefits Checklist
A Business Oriented Architecture
Our take on how BPM and SOA fit together
Process Discovery – The First Step of BPM
How to get started quickly with your process documentation and prioritization
Integrating Lean Six Sigma & BPM
Practical advice for integrating your Six Sigma and BPM initiatives