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Planning Services

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Companies that wish to gain competitive advantage from process must develop new best practices at many levels of the organization. Prioritization of process work. Alignment of process improvements with corporate goals. Establishing key performance metrics. Measuring and developing process improvement capabilities across the organization. Lombardi delivers BPM planning services that help our customers understand their current capabilities and establish a roadmap for driving process improvement across the entire enterprise. By combining Lean Six Sigma, iterative development and the leading BPMS, Teamworks, we help our customers gain competitive advantage in planning and prioritizing their process work.

Readiness Assessment and First Improvement Event

  • Assess current process capability for Business, IT, and Six Sigma operations
  • Define Value Stream Maps
  • Use Process Criteria and Prioritization techniques
  • Establish Process Metrics and Key Performance Indicators
  • Conduct Rapid Improvement Events/Kaizen Events
  • Create financial models, benchmarking and measurements for ROI studies

Improvement Initiatives and Methodology

  • Integrate Lean Six Sigma DMAIC and Iterative SDLC
  • Manage Process Demand and Implement a Process Hopper
  • Plan a BPM Center of Excellence
  • Integrate EPVs and Control Plans into daily operations

Capability Measurements and Center of Excellence Realization

  • Incorporate DMADV/DFSS with BPMS
  • Operate a BPM Center of Excellence
  • Establish Voice of the Customer (VOC) instrumentation
  • Integrate with on-going Policy Management