Lombardi Blueprint

Lombardi University offers a wide range of courses and workshops to address the foundational skills of each BPM role, along with electives for developing advanced skills:

Core Skill Development

Foundations: Process Modeling »
This 2-day course will teach participants how to model and implement business processes with Lombardi Blueprint™ and Teamworks®. This course will demonstrate how Blueprint and Teamworks can support different modeling goals using actual business processes as examples. Classroom activities and individual exercises allow participants to practice interpreting requirements into a business process model in Blueprint and Teamworks.

Foundations: Process Implementation »
This 3-day course covers the development of Teamworks® Services. Topics such as managing variables in Teamworks, modeling Message Events, creating Services for integration with external applications, and handling exceptions will be covered. During the course, participants will have various classroom activities and individual exercises that reinforce course topics.

Foundations: BPM Program Management »
This 2-day course supplements traditional project management methodology by covering differences to consider when involved in a Business Process Management (BPM) implementation. Topics include iterative development, identifying and selecting processes for projects, a BPM project's life cycle, and the aftermath of a BPM project. In addition, this course examines concepts of Program Management in a BPM environment. Provided classroom activities and business scenarios will allow participants to practice concepts introduced in class.

Foundations: Teamworks Operations »
This 3-day course trains participants to configure and administer Lombardi Teamworks. This course covers pre-installation, post-installation configuration, and various operational and maintenance tasks. Participants also learn to manage various configuration options such as user authentication and authorization, and user interface customizations.

Teamworks Process Optimization »
This 1-day course will teach core product skills and best practice methods required to analyze and improve business processes using Teamworks.  This course will teach participates how to leverage Teamworks to define and track Key Performance Indicators, evaluate the performance of existing business processes to identify bottlenecks and inefficiencies using historical data inside the Teamworks Optimizer, and to identify improvements and evaluate their effects on to-be processes using the Teamworks Simulator.

Advanced Skill Development

 New!   Level 2 BPM Developer Core Course: Advanced Process Implementation »
This is the core course required to obtain the Level 2 BPM Developer Certification. The course is designed to help developers build the critical skills required to architect, design and build complex process applications. The course is taught by a seasoned BPM development practitioner who will teach best practices learned from hundreds of Lombardi BPM projects. This training is very challenging and heavily weighted toward hands-on exercises and applied problem solving for real-world implementation scenarios faced at Lombardi customers.

Certification of Skills

BPM Analyst Certification »
This required course work and project experience develops and certifies the skills required for the BPM Analyst role..

BPM Developer Certification
This required course work and project experience develops and certifies the skills required for the BPM Developer role.

BPM Program Manager Certification
This required course work and project experience develops and certifies the skills required for the BPM Program Manager role.

BPM Administrator Certification
This required course work and project experience develops and certifies the skills required for the BPM Administrator

Mentoring and Workshops

Business Modeling Workshop »
In this 3-day workshop, your BPM Analysts will learn the critical analytical skills that go beyond basic process modeling. Specifically, this workshop focuses on process centric culture, change management, and Lombardi's BPM analysis methodology using Blueprint, case studies and hands-on exercises. The workshop can be customized to use customer processes in exercises, resulting in deliverables that are project/process specific.

Process Implementation Mentoring »
This 4-week mentoring engagement will make your team self-sufficient as quickly as possible, by focusing on a project with the appropriate scope to be accomplished in the mentoring time frame.  The initial process will be developed with sustainability in mind, so in the event that the initial process does not fully meet a specific business goal, your team will be positions to extend and enhance its functionality.  The areas of focus are on Process Workflow – Activities & Decision Points, Process Data Model – Process Information & Gathered Data, Process Access – Login to Teamworks, Process Participants – Routing, Roles & Groups, Process Escalations – Timers, SLAs and Escalation Logic, Process Metrics – Tracking Points and KPIs, Process Visibility – Searches & Reports, and Migration to Production – Exports, File System Changes, etc.

BPM Executive Training

Foundations: Process-Driven Business Leadership »
This 2-day course provides business leaders with a practical understanding of the role process leaders and owners play in using BPM to drive business value and continuous improvement. Participants will learn how to identify process improvement opportunities, how to develop process leadership skills, and how to become a process-driven organization. Lombardi has joined forces with BPM thought leader Andrew Spanyi from Spanyi International to bring you this workshop.

On-Demand Courses

Process Mapping 101 »
This 2-hour self-paced online course uses a mixture of narrative, simulated sessions and hands on exercises, to instruct participants in how to get started with process mapping. The student will learn how to organize a process mapping project for success and how to conduct effective mapping sessions using Blueprint.

Faculty Network Courses

Developing a Structured Approach for BPM Project Success »
Offered by: Derek Miers and BPM Focus
This 3-day course helps organizations drive long-term BPM success, ensuring that they start off on the right foot, with the correct organizational context and support. Based on a robust framework, this course includes a set of engagement tools and a methodology within which to apply them, complemented by a range of best practices to observe and pitfalls to avoid.

Business Transformation or Better Sameness? »
Offered by Derek Miers and BPM Focus
Description: This 2-day course ensures Business Managers and their colleagues in the BPM program can lead the Business Transformation program, focusing on the BPM initiative as a vehicle to design and deliver Customer-focused Services. It delivers a number of discrete techniques, from how to design the Customer Experience, through Business Service characterization, and finally into the definition of the necessary Operational Processes (to deliver that experience).

BPMN Level 1 Method and Style Using Blueprint »
Offered by: Bruce Silver Associates
This 2-day course presents a methodology and style recommendations for creating BPMN-conformant models that are optimized for shared understanding and business-IT collaboration. Effective sharing of process models between business and IT requires careful attention to model structure, methodology, and diagramming style. BPMN Level 1 Method uses a business-oriented approach that relies on a basic working subset of BPMN elements supported by the Blueprint palette. During the course, participants will complete various hands-on exercises using Blueprint that reinforce course topics.

For more information on how Lombardi can tailor an education and certification program to your needs, please contact your Lombardi customer representative, email us at info@lombardi.com, or call a Lombardi University specialist at 512.692.1278. International callers: +44 (0) 1628 509421.