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To improve one of its core processes, one federal agency is using Lombardi to manage the process for paying subsidies to utilities for operational costs. This will allow employees within the agency to more efficiently evaluate requests for subsidies, consolidate information from many sources, and ensure that approvals for payouts comply with the most current regulatory guidelines. Since the regulations for payouts in particular change often, this agency relies on the ability to rapidly update business rules and maintain a comprehensive audit trail for the execution of each process.