As companies begin to work with business process management, they discover that successfully deploying BPM solutions requires a whole new set of capabilities - from strategic process optimization planning to making sure the deployment actually satisfies specific business objectives. While your existing methods are still applicable, success with business process management means effectively managing a new set of challenges:

• Business Process Change. How a business process is executed will often change - even over the course of implementation - as teams see new opportunities for improvement, or unforeseen organizational or market forces demand change. The approach to deployment, and the technology, must accommodate this fact to ensure successful delivery.
  
  
• Collaboration. Deploying processes successfully requires constant collaboration and BPM best practices can help ensure success in this area. Process solutions typically involve 3 or more organizations with teams comprised of both business and technical users. Given this disparity of backgrounds and interests, it is essential that these groups have an approach to collaboration that ensures a common understanding of how the process will operate in production. And, given the constant process change dynamic, collaboration capabilities must be efficiently and repeatedly incorporated into the implementation process.
  
  
• Prioritization. A complete BPM platform offers many different capabilities — from basic workflow and automation through sophisticated event monitoring and real-time changes to process flow based on bottlenecks and performance goals. Knowing which capabilities to deploy for a process at any point in time is essential in balancing the success of near term deployments with the long term goal of achieving overall process optimization and excellence.
  
  

Lombardi has developed a proven set of BPM best practices for successfully and repeatedly deploying process solutions across the enterprise. As our customers establish Centers for Process Excellence for deploying solutions across their organizations, they are standardizing on the TeamWorks Enablement Practices as the basis for planning, designing, deploying, analyzing, and improving processes.

Leveraging TeamWorks' shared Process Library, playback capabilities, and data-driven approach, the TeamWorks Enablement Practices provides companies with the key elements required to ensure repeated success:

• Proven approach for defining the evolution of a process from basic documentation to real-time optimization. Included within this approach are strategies for prioritizing capabilities and benchmarking processes against each other.
  
  
• Iterative method for requirements definition and validation for each process deployment. Based on the unique playback capabilities of TeamWorks, this allows teams to interactively validate and refine a process implementation with unparalleled efficiency.
  
  
• Flexibility to leverage existing assets and development methods including IBM Rational Unified Process (RUP), SEI's CMM and Six Sigma. In addition, many of the conventional requirements assets like use cases, UML diagrams, and wire frames can be leveraged within the framework to ensure compatibility with existing company processes while adding the new capabilities required for successfully deploying processes at an enterprise level.