HML - Delivering Great Credit Management Results with BPM

On-Demand

Homeloan Management Limited (HML), headquartered in London, England is a financial outsourcing company. With over 20 years of experience in managing customer accounts for some of the world's biggest financial institutions, HML is the UK's largest mortgage servicer. Come hear Paul Swinson and Niki Quick from HML, discuss their BPM journey during a recent webinar.

HML recognized the need to improve, streamline and increase overall control of their processes within the Credit Management area. They turned to Lombardi BPM to implement their CREWS Program (Credit Management Workflow System). HML can now respond quickly to the changing market conditions and maintain focus on regulatory requirements.

HML's CREWS program won the Silver Award for Europe in the 2009 Global Awards for Excellence in Business Process Management (BPM) and Workflow. Attend this session to hear first-hand about the business problems they wanted to solve, the approach taken and the benefits gained, along with lessons learned during their BPM implementation.

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