BPM v. Workflow

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What is the Difference between Workflow Engines and BPM Suites?

In the 1990’s, workflow vendors created quite a bit of confusion in the market when trying to define workflow and how it could best be utilized. Today, that situation is being replicated in the BPM industry. Ask 10 different vendors to define BPM or BPM suites, and you will likely get 10 variations of the definition, even though all vendors use the same basic terminology to explain it. Organizations need help sorting through this confusion in order to discover why a BPM suite is a different and more important application for process improvement.

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Where do you use workflow today (select all that apply)? Routing documents and images (e.g.scanned invoices) for review
Assigning work to call center and customer service users
Moving data between different systems
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In what areas of your company are you seeking to improve processes in this year (select all that apply)? Human Resources
Accounts Receivable/Payable
Compliance and Financial Reporting
Order Management
Supply Chain and Logistics
Vendor Management
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